Before dispatch
Contact DATASAFE as soon as possible with your order number and checkout email. We will check whether your order can be stopped before it is handed to the courier.
After dispatch
Changes or cancellation may no longer be possible once the courier has the parcel. Contact us for available options and see the Return & Refund Policy.
Paid orders
If a paid order is cancelled successfully, we will confirm the refund arrangements. Bank and payment-provider processing times may apply.